Privacy Policy

Your privacy is important to HGST affiliates and division, including G-Technology (G-Tech). This statement discloses the information practices for the websites and, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. Other websites of HGST are not covered by this Privacy Policy.

Your California Privacy Rights

California law permits our established consumer customers who are California residents to request information regarding disclosure of personal information to third parties for their own direct marketing purposes. If HGST makes such disclosures we will allow you either to opt in to or out from such disclosures. For a cost-free means to exercise such right, see below section on How to Opt In or Opt Out to Direct Marketing.

What Personal Information We Collect

In general, you can visit HGST on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you to perform a transaction in a variety of situations. As examples, you may choose to give us information, such as your name and address or email id, to correspond with you, to process an order, or to provide you with product information or warranty support; you may choose to give us your credit card details to buy something from us or our order fulfillment agent; or you may choose to give us a description of your education and work experience in connection with a job opening at HGST that you wish to be considered for. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so. We intend to let you know how your information will be used when it is collected from you.
We may collect your first name, last name, email address, address, shipping address, phone and fax number, credit card information and billing address. We may also collect information about products you purchased when you register for warranty service or to obtain product support. We may also request demographic information and unique identifiers in order to provide you with a more personalized service.
In order for you to purchase from our website, you must complete a registration form. We require your first name, last name, email address, address, shipping address, phone number, credit card information and billing address. We will ask also to use this information to process, fulfill and invoice your order.
To fulfill your request we may share information with others; for instance, with other parts of HGST, our order fulfillment reseller, business partners, financial institutions, shipping companies, and postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

How to Opt In or Opt Out to Direct Marketing

The information you provide to HGST on certain HGST websites may be used by HGST and selected third parties for direct marketing purposes to provide product and service requests, offers, and updates; newsletters; events; or promotional communications. Before we use it this way, however, we will offer you an opportunity to either opt in to or out from such use.
There are a few ways to opt in to or opt out of the future transfer of your personal data. At the point of collection you may be informed of an opportunity to receive certain communications and given a choice to opt in or opt out by providing your personal data and checking or unchecking a box. You may opt in or opt out of email marketing as part of the registration process or at other points of collection on the website. If you later desire to opt out from promotional communications from us, uncheck the box in your registration that requested such e-mails, and follow the opt out instructions in the commercial email that you receive. After opting out of future promotional marketing, you will still receive other communications, such as in relation to a transaction or for support or warranty updates, if applicable.

What Information Can I Access?

You can access the personal information in your registration and correct, amend, or delete information that is inaccurate. You may delete your registration. Please note that some information may remain in our records after deletion of your account.

Automatic Information

We receive and store certain types of information automatically whenever you interact with us. We automatically receive and record certain "traffic data" on our server logs from your browser including your IP address, our cookie information, and the page you requested. We use this traffic data to help diagnose problems with the server, analyze trends and administer the websites. Generally, our websites automatically collect usage information, such as the numbers and frequency of visitors to our websites or usage data. Such data is only used in the aggregate. This type of collective data enables us and our partners to figure out how often customers use parts of the websites, so we can make the websites appealing to as many customers as possible. In addition, we may provide statistical information, not information about you personally, to our partners about how our customers, collectively, use our websites and services. We share this type of statistical data so that our partners also understand how often people use their areas, services and our websites, so that they, too, may provide you with an optimal web experience or services experience.

Cookies, Web Beacons and Other Technologies

We sometimes collect non-identifiable information from visits to our websites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on HGST websites, but we do so in ways that keep the information non-identifiable. HGST or others on HGST's behalf may use this data to analyze trends and statistics and to help us provide better customer service.
Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information. This information is used and analyzed to help us understand trends and patterns. If you do not want your transaction details used in this manner you can disable your cookies.
We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some HGST pages use cookies, sent by HGST or its third party vendors, or other technologies to better serve you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some websites may not work properly. Some HGST websites also use web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across HGST websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies. If you turn off cookies, web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Automatic Updates

Some of our products include automatic software updates. For this purpose the device will connect to our service provider's computer systems over the Internet and we will collect non-personally identifiable information, such as device identification number, Internet protocol address, and software versions, so that your product downloads the current software updates.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Disclosures By Law

Please be aware that in certain circumstances, personal information will be subject to disclosure pursuant to judicial or other government requests, subpoenas, warrants, or orders.

Notification of Changes

This privacy statement was last updated on January 15, 2010. A notice will be posted on our website home page for 30 days whenever this privacy statement is changed in a material way.

Privacy Questions and Access

If you have a question about this statement or our handling of your information, you can contact
HGST in the following manner: if your question relates to the website, please email; or if it relates to the website, please either email or phone 310-449-4599. If you wish to obtain a copy of particular information you provided to HGST, or if you become aware the information is incorrect and you would like us to correct it contact us at the address above.
Before HGST is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

HGST Human Resources Websites (Including Recruitment)

In connection with a job application or inquiry, whether advertised on an HGST website or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout HGST and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration.

Information for Business Partners

If you represent an HGST Business Partner, you may visit an HGST website intended specifically for HGST Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and HGST Business Partners generally. For instance, this may involve using your information to send you details of HGST Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or HGST customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

HGST Supplier Administration

If you represent a HGST supplier, you may visit a HGST website intended specifically for use by HGST suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of HGST, HGST's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other HGST suppliers generally.

HGST Discussion Forums and Chat Rooms

If you participate in a HGST discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside HGST, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of HGST.

Other HGST Website Notices

In some cases, specific HGST websites may contain other notices about their use and the information practices applicable to those sites.

Our Worldwide Practices

HGST is a global organization, with affiliated legal entities, business processes, management structures, and technical systems that cross borders.
Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information among HGST affiliates and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries HGST will still handle information in the manner we describe here.

Supplementing Information

From time to time we may supplement information you give us via a HGST website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.

Use of Suppliers

In some cases HGST uses suppliers to collect, use, analyze and otherwise process information on its behalf. HGST will require suppliers to handle information in a manner consistent with HGST's policies.

Mergers and Acquisitions

Circumstances may arise where, whether for strategic or other business reasons, HGST decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is HGST's practice to seek appropriate protection for information in these types of transactions.

Service Quality Monitoring

Certain web transactions may also involve you calling us or our calling you. Please be aware that it is HGST general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Online Advertising

Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit and follow the "opt-out" instructions.

Personalized URL Link

On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with HGST and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these websites is usually presented as a personalized URL in an e-mail, a notice on a website registration page, or as a response to you logging on to a certain website. If you choose to visit one of these websites, you are agreeing to let HGST collect information about your visits and also to its association with other information about you and your relationship with HGST. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

Links to Non-HGST Websites

HGST websites may contain links to other websites. HGST is not responsible for the privacy practices or the content of those other websites.
This website is maintained by HGST or one of its affiliates or service providers around the world.
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